Your privacy is not just a priority — it is our responsibility. At naga11, every piece of information you provide is handled with care, protected with the latest encryption technology, and never misused or sold to third parties without your consent.
We take a transparent and responsible approach to managing every piece of personal information you entrust to us.
All personal data and financial transactions at naga11 are protected by SSL 256-bit encryption technology. Your information is transmitted through secure channels and cannot be accessed by unauthorised parties.
Naga11 has never and will never sell, rent, or commercialise your personal data to any third party. Your data is used solely for the purposes stated in this Privacy Policy.
Our operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your personal data at any time.
We clearly explain what data is collected, why it is collected, and how it is used. No hidden agendas — you have the right to know what happens with your information at every stage.
Naga11's cybersecurity team continuously monitors the platform infrastructure around the clock to detect and prevent any cyber threats, intrusion attempts, or suspicious activity before they affect you.
You have full control over your personal data. Through your naga11 account settings, you can update your information, manage privacy preferences, and submit data-related requests directly to our team.
Naga11 is an online entertainment platform operating under an official licence and committed to protecting the privacy of all its users. This Privacy Policy explains in detail how we collect, store, use, and protect your personal information as a player on our platform.
This document has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best-practice data protection standards. We believe transparency is the foundation of trust — and your trust is something we safeguard wholeheartedly.
This policy applies to all information you provide when registering an account, using platform services, contacting our support team, or interacting with any feature on naga11. It also covers data we collect automatically when you browse our platform.
Naga11 only collects data that is strictly necessary to provide a safe, fair, and compliant service. We do not collect excessive or irrelevant information beyond what is required to operate the platform.
Data you provide directly:
Data collected automatically:
| Data Type | Example | Primary Purposes |
|---|---|---|
| Identity Verification | Name, MyKad, Date of Birth | KYC & age verification |
| Contact Information | Email, Phone Number | Communication & account security |
| Financial Data | Bank Accounts, e-Wallets | Payment processing |
| Technical Data | IP, Device, Browser | Security & fraud prevention |
| Behavioural Data | Game History, Sessions | Responsible gaming |
Naga11 uses your personal data in a limited and purposeful manner. Every piece of data we collect has a clear purpose, and we will not use it for any other purpose without prior notice and your consent.
Naga11 does not sell, rent, or trade your personal data. However, for legitimate platform operational purposes, we may share certain data with carefully selected third parties subject to strict confidentiality agreements.
Third parties that may receive your data:
All third-party service providers working with naga11 are required to comply with strict data protection standards and may only use your data for the purposes specified in the agreements we have entered into with them.
Protecting your personal data is the highest technical and operational priority at naga11. We continuously invest in the latest security technologies and processes to ensure your data remains protected against ever-evolving threats.
Naga11 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyse how our services are used. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some naga11 platform features, though core services will remain accessible.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data we hold about you. naga11 fully respects and supports the exercise of these rights.
You have the right to request a copy of the personal data we hold about you and to receive a clear explanation of how it is used.
You may request the correction of inaccurate or incomplete personal data via your account settings or by contacting our support team.
In certain circumstances, you may request the deletion of your personal data — subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing any justification.
You may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may request a restriction on the processing of your data in certain circumstances, such as during a dispute over data accuracy.
Naga11 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. When an account is closed or data is no longer required, we will securely delete or destroy it in accordance with established procedures.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. If immediate deletion is not technically feasible, the data will be isolated and protected until deletion can be carried out.
The naga11 platform may contain links or integrations with third-party services such as game providers, payment systems, and support tools. naga11's Privacy Policy applies only to data we directly collect and manage.
When you use third-party services integrated with the naga11 platform — such as making payments via FPX or DuitNow — your data is also subject to the privacy policy of the respective provider. We recommend reading their privacy policy before using those services.
Naga11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data. Any amendment will take effect once the latest version is published on our website.
For material amendments, naga11 will notify you via an in-account notice, registered email, or in-app notification at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about your continued use of our services.
The date of the last amendment is always displayed at the top of this document. Your continued use of the naga11 platform after an amendment takes effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to exercise your data rights, the naga11 data protection team is here to help. We are committed to providing accurate and thorough responses within the stipulated timeframe.
You can reach us via:
For formal requests relating to data subject rights such as access, correction, or deletion, please clearly state the type of request and include the required identity verification information so we can process your request securely and efficiently.
Answers to the most frequently asked questions from Malaysia players about privacy and data protection at naga11.